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Clear and Effective Communications With Clients, Colleagues and Staff, 05/09/2017, On Demand More info »
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Clear and Effective Communications With Clients, Colleagues and Staff

Total Credits: 1 including 1 Ethics

Average Rating:
Law Practice Management |  Legal Ethics
Irwin Karp, Esq.
Course Levels:
Audio and Video



Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff.


Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or otherwise advising clients, however, don't always communicate as well as they should with clients, other lawyers, or their own staff. Their cryptic notes, hurried questions, and unclear instructions can lead to:

  • assignments without context 

  • unfounded assumptions 

  • failure to provide enough time for clear communications 

  • hoarding of tasks until the last minute 
Attendees will learn how more effective communication can help them avoid: 

  • wasted time 

  • rushed jobs 

  • stress 

  • frustration 

  • failure to receive informed consent (as defined by Rule 1.0 of the ABA Model Rules of Professional Conduct) due 
to last minute communications



Irwin Karp, Esq. Related Seminars and Products

Productive Time

Irwin Karp is a productivity consultant with Productive Time in Sacramento, California.  He is also an attorney.


Irwin is a graduate of George Washington University law school, worked at the US EPA for a number of years, and was in the private practice of energy & environmental law in California for over 20 years.  For the past 13 years, he has conducted training programs and consulted with business, government, bar associations, law firms and service professions on organizational skills and time management to increase productivity. He has presented programs in the US and Canada on time management, project management, delegation skills, managing e-mail & smartphones, overcoming multitasking, running effective meetings, and overcoming procrastination.




Overall:      4.4

Total Reviews: 97


Ryan C - Chesterfield, Missouri

"Delegation takes planning--make sure everyone part of the project/assignment understands the objective(s), their assignments, and whether everyone has enough time to accomplish it."

James R - HERMOSA BEACH, California

"Set an agenda"

William D - Sturgeon, Missouri

"feedback methods"

Camille J - Richmond, Missouri

"Daily follow up."

James K. H - Sheridan, Wyoming

"Daily "work flow" meetings with assistant. "

Daric S - Topeka, Kansas

"Asking my assistant to give feedback on what SHE needs from me."

Meghan M - St. Louis, Missouri

"Holding regular meetings with my paralegal/legal assistant to help me stay on task but also ascertain how they may be able to help me (i.e. working towards delegation)."

Jacob G - St. Louis, Missouri

"Explaining to clients what timely responses mean"

Alison S - Kansas City, Missouri

"How to conduct an effective meeting."

Mary Kay G - Battle Ground, Washington

"Listen more."