An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
The Portable Document Format (PDF) has become the standard in the legal and business communities for revising, editing and exchanging digital documents, as well as e-filing court documents. The industry-leading software for creating, securing, and analyzing PDF documents is Adobe Acrobat DC. As is the case with most software, many attorneys are using only a fraction of the software's features ...
As early as 1996, many state bar associations began issuing formal (or advisory) ethics opinions on the ethical uses of Internet technology. Many of those opinions relating to Web sites and online communications apply the advertising rules that already exist for print advertising. In the late Summer of 2010, the American Bar Association issued its Formal Opinion 10-457 discussing ethical concerns
The Coronavirus pandemic has forced many attorneys to work from home. While some may have been prepared for the shift to working remotely fulltime, others are considering the notion of working outside of their traditional office space for the first time.
In this free program, attorney Jennifer Ellis reviews some of the basic office functions attorneys need to replicate...
Legal technology is a double-edged sword; it can cause malpractice, or it can guard against it! Most of the top causes for malpractice and grievance issues are related to organization, communication, and law office management. As such, they are largely preventable. How do you properly communicate confidential information with clients? How do you properly negotiate documents with opposing counsel?
Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff.
Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or...
The adage that all publicity is good is not always true. The press is filled with stories about how lawyers end up in hot water by filing improperly-redacted documents, disclosing confidential information to family and friends, and allowing technological ignorance to prejudice clients.
Everyone knows that, much like diet and exercise, networking is good for you and that, similarly, there are lots of excuses for avoiding it.
When coaching lawyers or conducting CLEs on business development, the author hears a lot of resistance to incorporating networking as a means of building a book of business. Here are the most common excuses:
I don't have the time.
Videoconferencing is supposed to be the pandemic equivalent to in-person meetings, from meeting with a client to appearing before a judge. It is equivalent, in the sense that you can still meet or network “in-person,” but the person is encapsulated in a tiny square. It isn’t equivalent when you realize that most participants are sitting at home in the corner of their ...
In 2021, 37% of all businesses were hit by ransomware attacks. Only 57% of businesses are successful in recovering their data using a backup. Out of all ransomware victims 32% pay the ransom, but they only get 65% of their data back. Recovering from an attack cost businesses $1.85 million on average in 2021. Scary stats.
Today’s ransomware...