Image of 10 Steps to Client Relationship Mastery
Product Type
On Demand
Faculty:
Cynthia Sharp
Format:
Audio and Video
Short Description:
An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Image of Can You Hear Me Now? Improving Internal / External Communication throu
Product Type
On Demand
Faculty:
Jennifer M. Ramovs
Duration:
1 Hour 1 Minutes
Format:
Audio and Video
Short Description:
A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. The growing number of communication channels only compounds the problem. Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower your malpractice...

Image of Clear and Effective Communications With Clients, Colleagues and Staff
Product Type
On Demand
Faculty:
Irwin Karp
Duration:
1:01
Format:
Audio and Video
Short Description:
Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff. Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or...

Image of How to Avoid Potential Malpractice Pitfalls in the Cloud and in Everyd
Product Type
On Demand
Faculty:
Debbie Foster
Duration:
1:00
Format:
Audio and Video
Short Description:
Attendees will learn about the ethical pitfalls of the mobile, cloud and everyday law office computing. In this program, attendees will learn about cloud options and address how to safely store documents, data and programs in the cloud and on mobile devices. Learn what programs and features you should & must use in cloud storage options like Dropbox, Box & OneDrive.

Image of Nobody Told Me There'd Be Days Like These: Stress, Resilience, and Eth
Product Type
On Demand
Faculty:
Chris Osborn |  Cindy Shapiro |  David Ferrante |  Laura Kim |  Michael Panagiotis |  Michael Kahn |  ReelTime CLE
Duration:
2:02
Format:
Audio and Video
Short Description:
Most ethical miscues, professional responsibility breaches, and compliance violations don't arise out of arcane, ambiguous, provisions of the applicable rules or codes of conduct, but, in fact, for clear breaches of obvious, well-defined obligations. It’s not rocket science—in fact, anyone who has sat in on a basic professional responsibility class or compliance training would know

Image of Overcoming Procrastination - How to Kick the Habit
Product Type
On Demand
Faculty:
Irwin Karp
Duration:
1:00
Format:
Audio and Video
Short Description:
Procrastination creates undue stress. Delaying work can be a form of self-sabotage, affect productivity and result in errors. This session will focus on helping lawyers to complete work with more control and less crisis management. Attendees will learn: how to recognize your individual style of procrastination and overcome it; how to break down legal work into component parts so...

Image of Technology: Slave or Servant – Time, Task, Document & Email Management
Product Type
On Demand
Faculty:
Paul J. Unger
Duration:
1:00
Format:
Audio and Video
Short Description:
Own your technology – Don’t let it own you! Learn how to manage your daily tasks and how technology can help you to improve client communication and achieve your professional goals. Enhance your time management and technology skills to regain control of your law practice… and your life. Learn the pathway to a productive, more paperless law practice.

Image of The Accidental Lawyer: Terms of Engagement
Product Type
On Demand
Faculty:
Amanda Moghaddam |  Chris Osborn |  Marshall Cole |  Michael Kahn |  ReelTime CLE
Duration:
1:22
Format:
Audio and Video
Short Description:
"You're a lawyer, right?" Seemingly innocuous words, but when said at a cocktail party, family gathering, or even in a hallway or elevator at the courthouse, they pose a genuine challenge, don’t they? We want to use our training to help folks, right? After all, isn’t that at least a part of why many of us went to law school?

Image of The Ethics of Delegation
Product Type
On Demand
Faculty:
Cynthia Sharp
Duration:
1:01
Format:
Audio and Video
Short Description:
Many lawyers have not mastered effective delegation techniques probably because nobody ever taught them the basic skills. This program addresses delegation techniques compliant with MRPC 5.1 and 5.3's supervisory requirements. They are missing the opportunity to leverage their own talents by delegating projects and tasks to other lawyers, legal professionals and strong support staff.

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