An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
Are you making some of the most common errors in drafting contracts? In this session, we’ll consider real examples from recent high-profile transactions of flagrant contract drafting errors that instantly reveal the drafter’s lack of familiarity with best drafting practices and damage his or her credibility. We’ll make practical and imminently useful recommendations to help you a
Lawyers are increasingly turning to professional coaches to help them improve their practice and management skills. Being informed and prepared about the coaching process can help you get the most out of your investment in coaching.
Lawyers must know more than the law. Their ethical obligation to provide competent representation continues to expand. (See Comment 8 to Rule 1.1 of the...
There’s so much more to Google than the simple search box on the home page...if you know where to look.
Carole Levitt and Mark Rosch, authors of “Google for Lawyers” and “The Cybersleuth’s Guide to the Internet,” will take you on a deep dive into the Google Advanced Search menu so you can quickly conduct factual and investigative research for your client matters. You will also explore some of Google’s specialty databases and specialized searches to help you locate very specific types of information.
Whether you choose to be online or not (and you should be online) your clients will write you reviews. Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their...
Even in Ben Franklin's time, the public held cynical views about lawyers. Have things changed? What can we learn from historical perspectives on lawyers? How can one be a better practitioner and help negate some of the lingering negative attitudes toward today’s lawyers?
In this engaging and informative program, Ben Franklin (who worked with more la
A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. The growing number of communication channels only compounds the problem.
Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower your malpractice...
How would you like to snap your fingers and instantly judges, jurors, and clients would agree with your position? It may not be that easy, however you can dramatically improve your chances for success if you understand how people make decisions and what causes them to act. This dynamic CLE program draws on the latest scientific research to illustrate how you can ethically influence
A master of the courtroom stage, who possessed an uncanny understanding of human character, Clarence Darrow was arguably the greatest trial lawyer of the twentieth century. He was an adamant opponent of capital punishment and a passionate proponent of civil and human rights. Often called the "Attorney for the Damned," he fought for the underdog and took on criminal cases thought to be ho
Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff.
Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or...